Free shipping worldwide:
Great news for our customers around the world! At Oplaook, manufacturer and wholesaler of natural stone jewelry, we now offer shipping costs for orders exceeding certain amounts, depending on your delivery country. Take advantage of this opportunity to choose your jewelry collections without worrying about delivery costs. This special offer is our way of thanking you for your trust and encouraging you to discover our entire collection of natural stone jewelry. Please see the table below for details of shipping costs offered depending on your location.
Express delivery ?
We offer express delivery with UPS worldwide, allowing you to receive your order in 1-3 days maximum. Please note that free delivery is not available for this service.
Delivery options:
| Destination | Carrier | Deadline | Price | Free delivery ? |
|---|---|---|---|---|
| Metropolitan France + Corsica | Lettre suivie, Colissimo, UPS | 1 to 5 days | From 4€ | Lettre suivie : from 100€ Colissimo : from 250€ |
| Europe close to France | Colissimo, UPS, Fedex | 1 to 5 days | From 12€ | From 300€ |
| Europe far from France | Colissimo, UPS, Fedex | 1 to 7 days | From 15€ | From 350€ |
| Asia | Colissimo, UPS, Fedex | 1 to 7 days | From 45€ | From 800€ |
| America | Colissimo, UPS, Fedex | 1 to 7 days | From 25/45€ | From 450€ |
| Africa | Colissimo, UPS, Fedex | 1 to 7 days | From 45€ | From 800€ |
| Oceania | Colissimo, UPS, Fedex | 1 to 7 days | From 25€ | From 600€ |
| Dom Tom | Colissimo | 6 to 8 days | From 25€ | From 400/450€ |
Returns of goods:
The buyer being a professional purchasing within the framework and for the needs of his profession, there is no reason to apply the right of withdrawal provided for by the Consumer Code unless application of the exception provided for in article l221-3 of the Consumer Code.
However, products lost, damaged or not in conformity with the order will be refunded or exchanged.
We authorize the return of defective products within a maximum period of 15 days after receipt of your package. However, if the shipping costs exceed the value of the product, Opalook reserves the right to directly reimburse the product without exchange. From an economic and environmental point of view, it would be counterproductive to return a unique product from a professional located in a country other than France or a neighboring country.
To return an item according to these conditions, go to your customer area and indicate the product(s) to be returned in the order concerned. After validation by our customer service, you will receive either a return slip to include in your package, which you can find in the "Return of goods" section of your account, or a refund depending on your location. Return costs will be the responsibility of Opalook .