PRIVACY POLICY AND COOKIES
I / The purpose of the privacy policy
This privacy policy is established to inform users of the site www.opalook.ue owned and managed by OPALOOK FRANCE, as follows:
- Personal data collected by the website
- The use made of this data
- Access to this data
- The rights of site users
- Policy on the use of cookies
This privacy policy operates in parallel with the site's general terms and conditions www.opalook.ue
II / Applicable laws
In accordance with the General Data Protection Regulation, this privacy policy is subject to the following regulations:
Personal data are :
- processed in a lawful and transparent manner ;
- collected for specified, explicit and legitimate purposes, and will not be further processed in a manner incompatible with those purposes. In accordance with Article 89(1) of the RGPD, the storage and processing of such data for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes, is not considered incompatible with the original purposes ;
- adequate, relevant and limited to what is necessary for the purposes for which they are processed ;
- accurate, and if necessary kept up to date. All reasonable steps will be taken to correct data that is incorrect for the purpose for which it is collected ;
- kept in a form which allows identification of the persons concerned for a period of time sufficient for processing ;
- processed in a way that guarantees their security, including with regard to unauthorized or unlawful processing, loss or destruction of such data, whether accidental or intentional.
The processing of collected data is only lawful if at least one of the following conditions is met:
- The data subject has consented to the processing of his/her data for one or more specific purposes.
- The processing of data is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the data subject's request
- The processing is necessary for the fulfilment of a legal obligation to which the responsible party. OPALOOK FRANCE, is submitted.
- The processing is necessary to safeguard the vital interests of any natural person.
- The processing is necessary for the performance of a mission of public interest entrusted to OPALOOK FRANCE.
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests, freedoms or fundamental rights of the data subject prevail.
III / Consent
Using the www.opalook.ue, users agree to :
- All conditions included in this privacy policy ;
- The collection, use and retention of the data listed in this privacy policy.
IV / Personal data collected
When browsing the site www.opalook.ue, various personal data about users is collected.
The following data is collected automatically:
- Identity data - this may include your first name, last name, name or similar identifier, title, date of birth and gender.
- Contact details - these include your billing address, delivery address, e-mail address and telephone numbers.
- Financial data - this may include your bank account and payment card details which you provide to our payment service provider when you place an order on our website.
- Transaction data - this may include your payment details and other details about the products and services you have purchased from us, including order history, refunds, returns and recent order status.
- Technical data - this may include your Internet Protocol (IP) address, connection data, browser type and version, time zone and location, browser plug-in types and versions, operating system and other technologies of the devices you use to access this website.
- Profile data - this may include your username and password, purchases or orders, interests, preferences, opinions and survey responses.
- Usage data - this may include information about how you use our website, products and services.
- Clickstream data - this may include information about the websites you visited before visiting our website, as well as information about the websites you visited after visiting our website.
- Analysis data - this may include information relating to your visits to our website, including the pages you visit, the products you click on and the transactions you carry out on our website.
- Commercial and communication data - this may include your preferences for receiving commercial messages from us and our partners and your communication preferences
We may also collect, use and share Aggregate Data such as statistical or demographic data for any purpose. Aggregate Data may be derived from your Personal Data but is not legally considered Personal Data because it does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated Data with your personal data in such a way that it becomes possible to identify you directly or indirectly, then the combined data will be treated as personal data and will be used in accordance with this Policy.
Where the law or the terms of a contract we have with you require us to collect personal data and you do not provide us with the data when requested to do so, we may not be able to perform the contract we have or are trying to enter into with you (for example, to supply goods or services to you). In this case, we may cancel an order or service in progress, and we will notify you if this is the case.
V / Data collection and processing
Personal data collected on the site www.opalook.ueAre collected and processed only for the purposes specified in this privacy policy and/or on the relevant pages of the site. The personal data we collect will not be used for any other purpose.
We use various methods to collect personal data about you via :
- Direct interaction. You can communicate your identity, financial and contact data to us by filling in forms or by corresponding with us by mail, telephone, e-mail or otherwise. This includes the personal data you provide when you :
- Ask for our products or services ;
- Create an account on our website ;
- Subscribe to our services or publications ;
- Request commercial communications ;
- Participate in a contest, promotion or survey ;
- Tell us what you think.
VI / Use and sharing of personal data collected
We can openly disclose information to company employees OPALOOK FRANCE insofar as they need it to pursue the purpose set out in this policy
We only use your personal data where we are permitted to do so by law. In general, we use your personal data in the following circumstances:
- When we need to perform the contract we are about to enter into or have entered into with you.
- When we have a legitimate interest (or those of a third party) in using them and when your interests and fundamental rights do not exceed these interests.
- When we must comply with a legal or regulatory obligation.
- To protect the company's legal rights OPALOOK
Except as provided in this policy, personal information will not be disclosed or shared with third parties under any circumstances.
VII / Storage and protection of personal data
The company OPALOOK FRANCE does not retain personal data longer than is necessary to achieve the purposes for which they are collected.
VIII / User rights
In accordance with chapter 3, art 12-23 of the RGPD, users of the site www.opalook.ue have the following rights with regard to their personal data:
- Right of access
- Right of rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
To assert any of these rights, access, modify or delete your data in any way, you can contact our administrative department at opalook@opalook.fr
You can also manage your personal data via your customer account and/or your cookie settings by clicking here.
IX / Cookie policy
This Cookie Management Policy describes the management of cookies and other tracking devices, hereinafter referred to as "Cookies", which may be processed during your browsing on our site. It enables you to find out more about the origin and use of browsing information processed by OPALOOK FRANCE when you access the site. The Cookie Policy also informs you of your rights.
Cookies are text files stored on your device (computer, cell phone, tablet) when you visit a website. Cookies can only be viewed or modified by the sender. They record information relating to your browsing on this site (such as your IP address, browsing language, pages visited, products viewed, shopping cart data). They do not collect any information contained on your device or in your personal files.
On your first visit to our site, you have the option of accepting or refusing the deposit of Cookies. You can set your choices regarding the deposit of cookies via the "Cookie Management" banner, which is displayed the first time you open a web page. Functional cookies are deposited automatically. They are not subject to prior consent, as they are necessary for the operation of our site. Other cookies may be stored depending on the choices you make.
Retention and lifetime of cookies
Your choices concerning the acceptance or refusal of Cookies on our site are kept for 6 months. At the end of this period, you will be asked again to express your agreement, your refusal or a setting of Cookies.
The information collected by means of these cookies is kept for a maximum of 13 months from the time it is deposited.
The lifetime of each cookie is shown in the cookie settings when you accept or reject your preferences. You will be able to you can find these deadlines in your cookie settings by clicking here or in the site footer.
Types of cookies used on our site
Functional/necessary cookies
- are essential to the proper functioning of our site
- store your session and shopping cart details
- provide secure access to your profile data
Preference cookies
- Preference cookies enable a website to remember information that modifies the way the site behaves or displays, such as your preferred language or the region in which you are located.
Marketing cookies
- record your preferences based on your previous visits to our site
- allow us to provide you with relevant offers via banner advertising
Statistical cookies
- Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.
If you do not wish to use cookies, you must first disable the use of cookies in your browser and then delete the cookies stored on your browser associated with our website.
You can do this at any time. For further information on how to configure cookies in your browser, please consult your browser's "Help" menu.
You can find out more about the cookies we use by clicking here.
Cookie management and browser settings
Except for Functional Cookies, which do not require your consent, the deposit of a Cookie for the purposes of audience measurement, social networks and targeted advertising requires your prior consent.
You may at any time reconsider your decision to grant, modify or withdraw your choices regarding Cookies, by the means presented below.
However, if you deactivate these Cookies you will not be able to take full advantage of our site's functionalities. Therefore, we decline all responsibility for the consequences of any malfunctioning of our site resulting from the impossibility for us to record or consult the Cookies necessary for its operation and which you may have refused or blocked.
The Help section of Internet browsers tells you how to refuse new cookies, obtain a notification message informing you of their receipt, or deactivate them. If your terminal is used by several people, and when the same terminal has several browsers, we cannot be certain that the services and advertising intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal. Where applicable, you are free to decide whether to share the use of your terminal with others, and you are responsible for configuring your browser's settings with regard to cookies.
X / Modification of the privacy policy
In order to comply with the law or to reflect any changes in our personal data management process, this privacy policy may change and be modified on a regular basis. Users are advised to check this policy regularly to keep up to date with our policy on the collection and processing of personal data.