- New
*minimum order and accessories excluded
(credit card, bank transfer...)
Franco-polish jewelry house
Data sheet
Great news for our customers around the world! At Oplaook, manufacturer and wholesaler of natural stone jewelry, we now offer shipping costs for orders exceeding certain amounts, depending on your delivery country. Take advantage of this opportunity to choose your jewelry collections without worrying about delivery costs. This special offer is our way of thanking you for your trust and encouraging you to discover our entire collection of natural stone jewelry. Please see the table below for details of shipping costs offered depending on your location.
We offer express delivery with UPS worldwide, allowing you to receive your order in 1-3 days maximum. Please note that free delivery is not available for this service.
| Destination | Carrier | Deadline | Price | Free delivery ? |
|---|---|---|---|---|
| Metropolitan France + Corsica | Lettre suivie , Colissimo , UPS | 1 to 5 days | From 4€ | Lettre suivie : from 100€ Colissimo : from €250 |
| Europe close to France | Colissimo , UPS , Fedex | 1 to 5 days | From 12€ | From 300€ |
| Europe far from France | Colissimo , UPS , Fedex | 1 to 7 days | From 15€ | From 350€ |
| Asia | Colissimo , UPS , Fedex | 1 to 7 days | From 45€ | From 800€ |
| America | Colissimo , UPS , Fedex | 1 to 7 days | From 25/45€ | From 450€ |
| Africa | Colissimo , UPS , Fedex | 1 to 7 days | From 45€ | From 800€ |
| Oceania | Colissimo , UPS , Fedex | 1 to 7 days | From 25€ | From 600€ |
| Dom Tom | Colissimo | 6 to 8 days | From 25€ | From 400/450€ |
The buyer being a professional purchasing within the framework and for the needs of his profession, there is no reason to apply the right of withdrawal provided for by the Consumer Code unless application of the exception provided for in article l221-3 of the Consumer Code.
However, products lost, damaged or not in conformity with the order will be refunded or exchanged.
We authorize the return of defective products within a maximum period of 15 days after receipt of your package. However, if the shipping costs exceed the value of the product, Opalook reserves the right to directly reimburse the product without exchange. From an economic and environmental point of view, it would be counterproductive to return a unique product from a professional located in a country other than France or a neighboring country.
To return an item according to these conditions, go to your customer area and indicate the product(s) to be returned in the order concerned. After validation by our customer service, you will receive either a return slip to include in your package, which you can find in the "Return of goods" section of your account, or a refund depending on your location. Return costs will be the responsibility of Opalook .
Deferred or split direct debit options are only available in France and for customers in the EU SEPA zone. For customers in the SEPA zone, an order history of at least €2,000 is required to benefit from direct debits. For other countries, we only accept payments by transfer or credit card.
| Means of payment | France | Europe SEPA zone | Rest of the world |
|---|---|---|---|
| Bank card | Yes | Yes | Yes |
| Instant transfer | Yes | Unblocked after invoicing of 2000 € of orders | No |
| Classic transfer | No | Yes | Yes |
| Check | Yes | X | X |
| Collection within 30, 45, 60 days | Yes | Unblocked after invoicing of 2000 € of orders | X |
| Split sampling | Yes | Unblocked after invoicing of 2000 € of orders | X |
| Means of payment | France | Europe SEPA zone | Rest of the world |
|---|---|---|---|
| PAYPAL , APPLE PAY , GOOGLE PAY , LINK… | Yes | Yes | Yes |
| MULTIBANCO | No | Portugal | No |
| BLIK | No | Poland | No |
| BANCONTACT | No | Belgium | No |
| EPS | No | Austria | No |
| IDEAL | No | The Netherlands | No |
| TWINT | No | Swiss | No |
| No | No | China |
Welcome to Opalook , your preferred B2B partner for natural stone and amber jewelry. As a manufacturer and wholesaler , we are proud of our French-Polish heritage, combining expertise and tradition for over 180 years.
Whether you ordered on our site or not, you can now access all your invoices from the last two years directly from your customer account . We have centralized this information to meet the growing demand for invoices. If you have never placed an order on our site, log in with the email address you provided to Opalook , then use the "Forgotten Password" option to update your information and access your account.
Regarding issuing invoices , our website offers multilingual and multicurrency options. Thus, invoices will be issued in euros and in French for French-speaking countries, and in euros and in English for other countries. If you have made a payment in a currency other than euros, the amounts will be converted using the exchange rates in effect at the time of your order. All legal information, including exchange rates, will appear on the invoice.